Privacy Policy

At PetalLux Atelier, we are dedicated to providing exceptional luxury floral design Baku services, crafting bespoke flower arrangements Azerbaijan that captivate and inspire. As the leading event floral design Baku specialists and premier wedding florist Baku, along with our comprehensive corporate floral services Baku, we understand the importance of trust in every interaction. Our privacy policy outlines how we collect, use, and protect your personal information while you engage with our site for flower delivery Baku, floral workshops Baku, botanical artistry Baku, as a high-end florist Azerbaijan, and custom flower arrangements. This policy ensures transparency and compliance with global standards, including GDPR principles, to safeguard your data as you explore our world of botanical elegance.

Welcome to PetalLux Atelier, located on the picturesque Seaside Boulevard in Baku, Azerbaijan. We are more than a floral studio; we are a sanctuary of creativity where nature's finest blooms are transformed into personalized masterpieces. Whether you're seeking exquisite arrangements for intimate gatherings, grand weddings, corporate installations, or educational workshops, your privacy is paramount. This Privacy Policy explains our practices in detail, ensuring you feel secure as you connect with us for your floral needs.

Effective Date: October 10, 2023. We reserve the right to update this policy periodically, and changes will be posted here. By using our website, you consent to the practices described below.

Data We Collect

To deliver our high-quality services, such as luxury floral design Baku consultations and bespoke flower arrangements Azerbaijan orders, we collect certain personal data. This includes information you provide directly, as well as data gathered automatically through your interactions with our site.

Personal Information You Provide: When you contact us for event floral design Baku, book as a wedding florist Baku service, inquire about corporate floral services Baku, or register for floral workshops Baku, we may collect your name, email address, phone number, postal address, and details about your preferences (e.g., color schemes for custom flower arrangements). For flower delivery Baku, we also gather delivery addresses and payment information (handled securely by third-party processors). If you upload inspiration images for botanical artistry Baku projects, these are stored temporarily to assist our designers.

Automatically Collected Data: As you browse our site, we collect non-personal data like IP address, browser type, device information, and pages visited. This helps us improve user experience, such as optimizing content for high-end florist Azerbaijan showcases. Cookies and similar technologies track your preferences, ensuring a seamless journey through our portfolio of bespoke flower arrangements Azerbaijan.

We do not collect sensitive personal data (e.g., health or financial details beyond what's necessary for transactions) unless explicitly required for services like international flower delivery Baku. All collections are minimized to what's essential for providing our luxury floral design Baku experiences.

For instance, during a floral workshops Baku registration, we collect dietary preferences only if relevant to the event, ensuring inclusivity without unnecessary intrusion. Our goal is to balance personalization with privacy, reflecting our commitment as a trusted wedding florist Baku.

How We Use Your Data

Your information is used solely to enhance your experience with PetalLux Atelier. For event floral design Baku and corporate floral services Baku, we process data to fulfill orders, communicate updates, and deliver exceptional results. This includes sending confirmations for custom flower arrangements, coordinating flower delivery Baku, and providing after-service support.

Service Delivery: Data enables us to create tailored bespoke flower arrangements Azerbaijan based on your inputs, ensuring each piece of botanical artistry Baku aligns with your vision. For floral workshops Baku, it helps manage registrations and send reminders.

Communication: We may email you about your inquiries or send newsletters on seasonal luxury floral design Baku trends, but only with your consent. As a high-end florist Azerbaijan, we value direct, meaningful interactions.

Marketing: With permission, we use data for targeted promotions, like exclusive offers for wedding florist Baku clients. You can opt out anytime. Analytics help us refine our site, improving navigation for corporate floral services Baku pages.

We never sell your data. Usage is limited to internal purposes, such as improving our event floral design Baku processes or analyzing trends in custom flower arrangements demand. Security measures, including encryption, protect all data in transit and at rest.

In summary, every use of your information supports our mission to deliver unparalleled botanical artistry Baku while respecting your privacy.

Data Sharing

PetalLux Atelier does not share your personal data with third parties except when necessary for service delivery or required by law. As specialists in luxury floral design Baku and bespoke flower arrangements Azerbaijan, we partner with trusted providers to ensure seamless experiences.

Service Providers: For flower delivery Baku, we share minimal details (e.g., address) with couriers. Forms are processed via Formspree for event floral design Baku inquiries, and Calendly handles wedding florist Baku bookings. These partners are bound by strict confidentiality agreements and do not use data for their own purposes.

Legal Requirements: We may disclose data if compelled by law, such as for corporate floral services Baku contracts or to protect rights. In mergers or acquisitions affecting our high-end florist Azerbaijan operations, data may transfer under similar protections.

No Unauthorized Sharing: We avoid sharing with advertisers. For international custom flower arrangements, data stays within compliant jurisdictions. Transparency is key; we notify you of any significant shares related to floral workshops Baku or other services.

Our botanical artistry Baku thrives on trust, so sharing is always purposeful and protected.

Your Rights

As a valued client interested in luxury floral design Baku or bespoke flower arrangements Azerbaijan, you have robust rights over your data. We comply with GDPR and similar regulations to empower you.

Access: Request a copy of your data used for event floral design Baku or wedding florist Baku services.

Rectification: Correct inaccuracies in your corporate floral services Baku profile or flower delivery Baku details.

Erasure: Delete data no longer needed, except where required for floral workshops Baku records.

Restriction and Objection: Limit processing for botanical artistry Baku marketing or object to automated decisions in custom flower arrangements.

Portability: Receive your data in a structured format for transfer. As a high-end florist Azerbaijan, we respond within one month, free of charge unless requests are excessive.

Exercise rights by contacting us; we verify identity to prevent unauthorized access.

Contact Us

For privacy concerns related to your luxury floral design Baku experience or any bespoke flower arrangements Azerbaijan data matters, reach out to our dedicated team. We are here to assist with event floral design Baku, wedding florist Baku, corporate floral services Baku, flower delivery Baku, floral workshops Baku, botanical artistry Baku, high-end florist Azerbaijan, or custom flower arrangements.

Email: hello@petalluxatelier.com

Phone: +90 505 111 2232

Address: Seaside Boulevard, Building 10, Apartments 25, Baku, Azerbaijan

We aim to respond within 48 hours, ensuring your trust in our luxury floral design Baku services remains unwavering.